BlogNotices from the International Relations Department

Response to and support of those who have been affected by the Novel Coronavirus Disease (COVID-19) No.1

1. Those who find it difficult to pay taxes or public utility fees such as gas and water fees

 

1-1. Those who find it difficult to pay municipal taxes

It may be possible to extend the due date for tax payments.

【Eligible Persons】
Those whose incomes (salaries) have been reduced and find it difficult to make payment.

【Inquiries】

(Aoba-ku Residents) Northern Tax Levy Section
TEL: 022-214-8152
(Izumi-ku Residents) Northern Tax Levy Section
TEL: 022-214-5027
(Miyagino-ku and Wakabayashi-ku Residents) Southern Tax Levy Section
TEL: 022-214-8153
(Taihaku-ku Residents) Southern Tax Levy Section
TEL: 022-214-8154
(Residents outside of Sendai) Tax Delinquency Countermeasures Section
TEL: 022-214-8661

 

1-2. Those who find it difficult to pay water and sewerage fees

It may be possible to extend the due date of fees and usage fees.

【Eligible Persons】
Those whose incomes (salaries) have been reduced and find it difficult to make payment.

【Inquiries】

(Aoba-ku and Izumi-ku Residents) Northern Waterworks Service Center
TEL: 022-371-8830
(Miyagino-ku, Wakabayashi-ku, Taihaku-ku Residents) Southern Waterworks Service Center
TEL 022-304-0023

 


1-3. Those who find it difficult to pay gas fees

From March 25, the Gas Bureau of the City of Sendai became subject to the Welfare Fund Loan System, as a result of effect of the spread of the Novel Coronavirus Disease. This special measure allows eligible persons who find it difficult to make payments can have their payment due date extended temporarily by one month.

Applications by the customer are required to utilize this special measure. Applications can be made from today (March 25) to the “Gas Bureau Customer Center of the City of Sendai” by phone at 0800-800-8977.

【Eligible Customers】
Those who have received the “Emergency Small Loan” or “General Support Fund” and temporarily experiencing difficulty paying gas fees due to the widening impact of the Novel Coronavirus. (Consultations are available for those who are in the process of applying for the above listed financial support and are temporarily experiencing difficulty paying gas fees.)

【Contents of the Special Measures】
Gas fees from meter readings from February (payment due date which falls on or after March 25), March, April, and May payment due dates will be extended by one month upon the customer’s application and will be subject to the regular fees*.

※Regular Fees

When payment is made within 20 days from the day following the issuance of a payment notification of which the fee is subjected.

【Application】
Please contact the Customer Center of the Gas Bureau. Documents which prove the customer has received above mentioned financial assistance loans are required upon application.

【Inquiries】
Customer Center, Gas Bureau of the City of Sendai 
TEL: 0800-800-8977

Hours 
Weekdays 8:30a.m. – 5:00p.m. 
Saturdays 8:30a.m. – 5:00p.m.

 

1-4. National Health Insurance, Medical Care for Older Senior Citizens, and Nursing Insurance Fees

Those whose lives have changed and had their incomes reduced due to the Novel Coronavirus may have their National Health Insurance, Medical Care for Older Senior Citizens, and Nursing Insurance fees’ due date postponed or pay reduced fees.

(City of Sendai website)
Information about National Health Insurance (Japanese)
Information about Medical Care for Older Senior Citizens (Japanese)
Information about Nursing Insurance (Japanese)

 

1-5. National Pension Fees

Those whose lives have changed and had their incomes reduced due to the Novel Coronavirus do not have to pay National Pension fees.
(Japan Pension Service)Information exemption from payment of National Pension fees on the grounds of reduced income due to the effects of Novel Coronavirus Disease.

【How to apply】
Please consult with the government office of the town where you live.

【Inquiries】

(Residents of Aoba and Izumi Wards) Sendai North National Pension Office
TEL: 022-371-8830
(Residents of Miyagino Ward) Sendai East National Pension Office
TEL: 022-257-6111
(Residents of Taihaku and Wakabayashi Wards) Sendai South National Pension Office
TEL: 022-246-5111

 

1-6. Electricity, Telephone, and NHK Fees

The national government of Japan is asking electricity and telephone companies, as well as NHK (television station), to help people with difficulties by postponing the collection of fees.
【How to apply】consult with the company you are paying money to.

Electricity (Tohoku Electric Power website) (Japanese)
Telephone (NTT East website) (Japanese)
> NHK Fee (NHK website)
【Japanese】 【English】

 
If you need interpretation support, please call the Interpretation Support Hotline of the Sendai Multicultural Center.
TEL: 022-224-1919
(available from 9:00a.m. to 5:00p.m.)
E-mail: tabunka*sentia-sendai.jp
(replace「*」with「@」)

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