| Disaster Information |
| Disaster Information |
Consultations have currently started for those affected by the earthquake and tsunami on March 11.
Emergency Aid Consultation Service
●Location 8F Sendai City Hall (3-7-1 Kokubuncho, Aoba-ku)
●Hours 09:00-17:00 (*Last appointment taken at 16:30)
※Open on all Saturdays, Sundays and holidays during April
●How to get information
★ Emergency Aid Information Hotline TEL 022-214-3805
• Information regarding emergency aid
★ Consultation Service
Information regarding:
• Damaged homes; disposal process, reconstruction, temporary housing, and emergency aid
• Emergency aid for those seriously injured in the March 11 earthquake and tsunami
• Children’s education, schools etc.
★ Disaster Victim Certificate Application
• If your home or building was damaged by the earthquake or tsunami on March 11, you must apply for a Disaster Victim Certificate. There are various procedures and you may have to show one form of identity.
• Applications will now be also taken at each Fixed Asset Tax Section of each Ward Office and each General Branch Office. If your home or building was damaged by fire during the earthquake or tsunami, please apply at your local Fire Department.
*If you would like more details about the Disaster Victim Certificate, please access the following link:
●For those that would like to consult with a staff member
Staff members will start visiting designated refuge areas, so applicants can consult with them there.
Please call the Interpretation Support Hotline on 022-224-1919 if you would like help with the applications or have any questions in English. Volunteers are also available to translate for you at your consultation.
Sendai International Center Koryu Corner Interpretation Support Hotline
Inquiries: Sendai Disaster Multilingual Support Center
TEL: 022-265-2471 / 022-224-1919
(available in English, Chinese,and Korean)