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Interpretation Support Hotline

We offer information about sightseeing and daily life in Sendai over the phone, as well as an over-the-phone interpretation service using a three-way telephone. If you call the number below, our staff can interpret between Japanese and English, Chinese, Korean, Tagalog, Portuguese, Vietnamese and Nepali.

*We cannot interpret medical conversations.

*Depending on the circumstances of the interpreters, you may be required to wait.

Interpretation Support Hotline Tel.022-224-1919

Open daily from 9:00 a.m. ~ 5:00 p.m. (Closed one or two days per month)

Service fee

Free of charge (standard call charges will apply)

Examples of using the hotline

  • I want to buy medicine at a pharmacy but no one can understand what I’m saying. Please tell the employees what my symptoms are.
  • I am at the service counter of a gymnasium. I don’t know how to use this facility, so please interpret for me.
  • A foreigner has come to my police box, but I don’t know what they want.
  • I have received a notice of non-delivery. I want to contract the driver, but I cannot speak Japanese.
  • I want to apply to dispose of bulky waste items.
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